Customer Ratings & Reviews for Gilles Smith Purdum Insurance Agency, LLC
Gilles Smith Purdum is by far one of the best companies I've ever worked with. When I first went to them I had a pretty straight forward policy but over the last few years I've had several issues and changes come up and they made everything so easy! Matt is always so helpful and on top of things. It definitely speaks volumes about a company when they continue to provide excellent customer service and products even during the messy times. Seriously can't say enough about this wonderful company!
Megan F.
Wonderful company to work with. The staff is so very helpful with any questions or problems that come up.
Stacy Trimmer, West Jefferson, OH
Excellent service pre and post sale. I felt like my opinion was valued throughout the entire sales process, my rep (TJ I believe?) consulted me on what I was looking for before suggesting any product/provider. I have had to reach out a few times after my policy has been in force and have received extremely prompt and courteous service. I had a good experience and would recommend this group to anyone interested in working with a friendly, consultative group that puts your needs first.
Wesley Barnes, Columbus
Great people to work with. Matt does a great job.
Steven Hager
I recently bought a home and used GSP for both my new Homeowners Insurance and Auto Insurance. TJ was extremely helpful in choosing the right plan to fit our needs, as well as our budget, and was always available for all questions during the process. I would recommend GSP to anyone who is looking for a high touch insurance agency who always make you feel important and appreciated.
Tyler Muraski, Clintonville, Ohio
I recently bought my first car and used GSP for my Auto Insurance. TJ was very helpful in providing the right solution to meet my needs and made the process easy. I would absolutely recommend GSP.
Matt Nowak, Columbus, Ohio
I received great customer service adding a new vehicle - they actually called me before I called them. Matt & Toni took time over the phone to review all my coverage and help me make changes. I've been with Smith Purdum for a lot of years and have no complaints. Service and rates have always been great!
Denise Ruckel, Mount Gilead, OH
I have nothing but great things to say about Kim Gilles, my son recently transitioned from my insurance to his own and Kim made it so it easy for the both of us. That's just one example of the many times she has helped me, if I were looking for insurance? Kim Gilles is my firs call! Thanks again Kim, here's to continued success.
James Fahy
James Fahy, Grove City , OH
Excellent service pre and post sale. I felt like my opinion was valued throughout the entire sales process, my rep (TJ I believe?) consulted me on what I was looking for before suggesting any product/provider. I have had to reach out a few times after my policy has been in force and have received extremely prompt and courteous service. I had a good experience and would recommend this group to anyone interested in working with a friendly, consultative group that puts your needs first.
Wesley Barnes, Columbus, OH
Dear Kim,
Thank you for your excellent work in finding me auto insurance at such an excellent price: $1200 lower than AARP, $700 lower than Amico; as well as reducing my condo insurance by $10.00 a month!
With Appreciation,
Nancy T.
Delaware, OH
Nancy T
Have you checked to see if your getting the most from your insurance agency? It is definitely worth an inquiry. Thanks to Gilles Insurance we have a better auto ins. policy with a lower premium. Kim is very helpful and informative. I do not regret switching agencies and am grateful for the service we have received.
Laura, Ostrander, OH
Moving, along with the many changes and stress that comes with it, can be very difficult. Finding “new” people to help you can be very challenging too.
When I began my search for a new insurance agency, I was very relieved to find Kim Gilles at Gilles Insurance Agency, first. She was kind, understanding and ready to help. She truly went above and beyond to find the “right” fit for my insurance needs, both home and auto. She immediately went to work and presented me several quotes within 24 hours. I chose to go with a very reputable company, one who has been in the business for a very long time. I could hardly believe the quote, as it was far lower than anyone else. I felt comfortable with all Kim had done and knew this company would work best for me.
I would highly recommend Kim to anyone looking for insurance or comparisons on your current coverage and what the market has to offer.
Paula B., Delaware, OH
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